Privacy Policy
Last updated: 10 January 2025

Introduction

At SoSad, we are committed to protecting the privacy of individuals who visit our website, https://www.sosad.co.uk (the “Site”). This Privacy Policy outlines what personal data we collect, how we use it, your rights, and how you can exercise them.

Information We Collect

• Personal Information: such as your name, email address, and any other information you voluntarily provide when you contact us, complete a form, make a donation, or sign up for updates.
• Technical Information: including your IP address, browser type, operating system, referral source, and browsing behaviour on our Site.

Legal Basis for Processing

We process your personal data based on one or more of the following lawful bases:

• Your consent – where you have explicitly agreed to us processing your data (e.g. signing up for updates).
• Contractual necessity – to fulfil a donation or respond to a request.
• Legal obligation – where required to comply with law (e.g. tax or charity regulations).
• Legitimate interests – to improve our services, respond to enquiries, and promote the work of our charity.

How We Use Your Information

• To process donations and transactions made through the Site.
• To respond to your enquiries or requests.
• To send you updates about our charity’s work, where you have opted in.
• To improve our website and services.

Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to:

• Enhance your browsing experience.
• Understand how our website is used.
• Enable certain functionality (e.g. donation forms).

You can manage your cookie preferences via your browser settings.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes we collected it for, including to comply with legal, regulatory, tax, or accounting requirements. When we no longer need your data, it will be securely deleted or anonymised.

Sharing of Information

We do not sell or rent your personal information. We may share it with trusted third-party service providers who assist us in operating the Site, processing donations, or communicating with you—only as necessary and under strict confidentiality obligations.

We may also disclose your information where required by law, such as to HMRC or regulatory authorities.

International Data Transfers

Some of our third-party service providers (e.g. email or payment processors) may process your data outside the UK or EEA. Where this occurs, we ensure that appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your data.

Your Data Protection Rights

You have the following rights under UK data protection law:

• Access – Request a copy of the personal data we hold about you.
• Rectification – Ask us to correct inaccurate or incomplete data.
• Erasure – Request the deletion of your data (“right to be forgotten”).
• Restriction – Ask us to limit how we use your data.
• Objection – Object to processing based on legitimate interests.
• Portability – Request a copy of your data in a structured, machine-readable format.
• Withdraw consent – Where processing is based on consent, you can withdraw it at any time.

To exercise any of these rights, please contact us via email at: privacy [at] sosad [dot] co [dot] uk

Complaints

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the UK’s data protection authority:

Information Commissioner’s Office (ICO)
https://www.ico.org.uk
Telephone: 0303 123 1113

Links to Other Websites

Our Site may contain links to other websites. This Privacy Policy applies only to our Site. We encourage you to read the privacy policies of any external websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the date at the top and, where appropriate, notify you more prominently.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy [at] sosad [dot] co [dot] uk
Website: https://www.sosad.co.uk