Privacy Policy

Privacy Policy
Last updated: 17 June 2026

Introduction

At SoSad, we are committed to protecting the privacy of individuals who visit our website, https://www.sosad.co.uk (the “Site”). This Privacy Policy outlines what personal data we collect, how we use it, your rights, and how you can exercise them.

Data Controller

SoSad is the data controller responsible for the personal information collected through this website.

Information We Collect

Personal Information: such as your name, email address, and any other information you voluntarily provide when you contact us, complete a form, make a donation, or sign up for updates.
Technical Information: including your IP address, browser type, operating system, referral source, and browsing behaviour on our Site.

Legal Basis for Processing

We process your personal data based on one or more of the following lawful bases:

Your consent – where you have explicitly agreed to us processing your data, such as signing up for updates.
Contractual necessity – to fulfil a donation or respond to a request.
Legal obligation – where required to comply with law, such as tax, accounting, or charity regulations.
Legitimate interests – to improve our services, respond to enquiries, maintain website security, and promote the work of our charity.

How We Use Your Information

To process donations and transactions made through the Site.
To respond to your enquiries or requests.
To send you updates about our charity’s work, where you have opted in.
To improve, monitor, and protect our website and services.
To analyse website traffic and visitor behaviour, where analytics tools are used.

Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to:

Enhance your browsing experience.
Understand how visitors use our website through analytics and performance monitoring tools.
Enable certain functionality, such as donation forms or embedded content.

You can manage your cookie preferences via your browser settings. Some features of the Site may not work correctly if cookies are disabled.

Embedded Content and Third-Party Services

Our Site may include embedded content from third-party services, such as Google Maps, donation platforms, videos, or social media content. Embedded content behaves in the same way as if you had visited the third-party website directly.

These third-party services may collect technical information, including your IP address and usage data, and may use cookies or similar technologies in accordance with their own privacy policies.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes we collected it for, including to comply with legal, regulatory, tax, accounting, or charity requirements. When we no longer need your data, it will be securely deleted or anonymised.

Sharing of Information

We do not sell or rent your personal information. We may share it with trusted third-party service providers who assist us in operating the Site, processing donations, managing communications, providing analytics, or maintaining website security — only as necessary and under appropriate confidentiality and data protection obligations.

We may also disclose your information where required by law, such as to HMRC, the Charity Commission, regulatory authorities, or law enforcement agencies.

International Data Transfers

Some of our third-party service providers, such as email, analytics, embedded content, or payment processors, may process your data outside the UK or EEA. Where this occurs, we ensure that appropriate safeguards are in place to protect your data, such as Standard Contractual Clauses or other legally recognised transfer mechanisms.

Your Data Protection Rights

You have the following rights under UK data protection law:

Access – Request a copy of the personal data we hold about you.
Rectification – Ask us to correct inaccurate or incomplete data.
Erasure – Request the deletion of your data, also known as the “right to be forgotten”.
Restriction – Ask us to limit how we use your data.
Objection – Object to processing based on legitimate interests.
Portability – Request a copy of your data in a structured, machine-readable format.
Withdraw consent – Where processing is based on consent, you can withdraw it at any time.

To exercise any of these rights, please contact us via email at: privacy [at] sosad [dot] co [dot] uk

Complaints

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the UK’s data protection authority:

Information Commissioner’s Office (ICO)
https://www.ico.org.uk
Telephone: 0303 123 1113

Links to Other Websites

Our Site may contain links to other websites. This Privacy Policy applies only to our Site. We encourage you to read the privacy policies of any external websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the date at the top and, where appropriate, notify you more prominently.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy [at] sosad [dot] co [dot] uk
Website: https://www.sosad.co.uk